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05/11/17  |  Leave your thoughts

Healthcare Compliance: The Risk and Reward

  When it comes to dealing with your customers’ sensitive health or personal information, we cannot overstate the importance of compliance and security. If you are responsible for your patients’ medical and healthcare information, the responsibility to protect this data rests on your shoulders. The Impact on Your Customers The ...
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05/1/17  |  Leave your thoughts

Customer Service in the Utilities Space: Opportunities for Growth and Improvement

As Contact Center professionals in the utilities industry, your job is straightforward: provide high quality and effective communications with your customers regarding billing, outages, and their other needs. Greentech Media recently reported that, in 2016, the average utility customer spent about eight minutes annually interacting with their utility companies through ...
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04/24/17  |  Leave your thoughts

Making Online Payments Shouldn’t be Risky Business

Why is it so important to protect your customers’ personal information while shopping online? The answer is simple—a stolen card can result in significant time and inconvenience for customers who have to remove fraudulent charges and potentially clean up their credit report or deal with credit delays. The Many Threats ...
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04/17/17  |  Leave your thoughts

Increasing Your Customers’ Trust in Online Shopping

With so many online retail options to choose from, consumers are becoming more wary of who they give their banking information. Due to the increase in scam sites and fake online retailers, it has become more challenging for consumers to tell the difference between legitimate and illegitimate sites. Some customers ...
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04/10/17  |  Comment 1

KomBea’s On The Road To The CNP Expo

  In a few short weeks, the KomBea team will be headed to the 2017 CNP Expo in Orlando, Florida. The CNP Expo is the fastest growing gathering in the world of Card Not Present merchants from across industries in the same place, at the same time. The Expo is ...
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