Solutions for perfect

contact center compliance

sales@kombea.com

KomBea solutions enable contact centers to achieve 100% compliance while increasing agent productivity and improving the customer experience.

Credit Cards and PCI DSS

Credit Cards | PCI DSS

Show customers you care about their card security, while simplifying the payment process and reducing costs.

Eliminate PCI scope
Stop fraud
Reduce chargebacks
Improve CSAT
Decrease AHT
PA-DSS Certified Solution

Customer Data and HIPAA

Customer Data | HIPAA

Protect customers' sensitive data (PII) by preventing agents from ever seeing or hearing it.

Guarantee HIPAA compliance
Hide PII from agents
Stop fraud
Improve CSAT
Decrease AHT

Disclosures and Summaries

Disclosures & Summaries

Bring your contact center to 100% disclosure compliance - and keep it there!

Enforce compliance
Ensure accuracy
Convey credibility
Improve CSAT
Decrease AHT

Script Adherence

Script Adherence

Enable live agents to perform with the speed and precision of a computer - without being robotic.

Engineer dynamic calls
Eliminate variation
Drive continuous improvement
Revolutionize productivity
Lower costs